Privacy Policy

This page sets out Flame Concepts' privacy policy - it may be updated periodically to ensure compliance with latest legal or statutory advise.  You are recommended to check back from time to time to verify details.
 
This site collects no personally identifying information about individuals except when specifically and knowingly provided by such individuals.  We do not store credit card details nor do we share customer details with any 3rd parties other than the companies whom we work with to provide our online booking or ticketing software.  You agree to be contacted in future when purchasing or registering via our booking and ticketing system by us and/or the event organisers.  You can unsubscribe at any time by using the links on the emails sent to you or by contacting us at info@flameconcepts.com.
 
We may use a "cookie" in the browser files of a user's access device. The cookie itself does not contain personally identifying information although it will enable us to relate a user's use of our sites to help us improve our services generally.
 
We do not sell our user's email addresses.
 
A valid email address must be provided by people registering at flameconcepts.com or any of its systems or web services provided including the booking and ticketing system. This email address will not be transmitted to other parties without user consent or specific action.
 
Where we provide our systems and services to other businesses, the data is used for their use and the processing of sales, transactions and you may be contacted again by them if you have signed up to receive further communications from them or in connection to a sale.  Flame Concepts will not sell or use that data outside of this unless you have given your permission to do so.
 
Mail messages sent to Flame Concept staff or via the online booking, enewsletter or mobile web systems may be monitored for legal and quality of service purposes.
 
We are registered with the Information Commissioners Office for the Data Protection Act 1998.
 
Collection and use of information from doing business with Flame Concepts
 
Any data collected during the process of creating web, mobile, app and online booking solutions are subject to the Data Protection Act.  Flame Concepts will not pass on or sell any data to outside companies and uses the information for delivery of its business and projects.   By registering your business for an enhanced or directory listing on any website or app created by us, you agree to have your data used and published.  Final editorial control of the content, for legal and licensing purposes remains with Flame Concepts.
 
Any customer data collected during online payments is held on our secure servers and, whilst held on our server, is used by us to help us serve you and is only shared with our selected partners and businesses whom the sale is related to.  If you opt in to any mail marketing, we will provide those details to the third party with which the sale relates to in addition to our own services.  You can opt out at any time should you wish and your privacy is always assured.  We do not hold any credit card information.
 
Should you have any questions regarding your data or would like your information removed from any of our systems, please contact info@flameconcepts.com